Macie McCarthy
Saint Clair Shores,MI
Summary
Adept in floral design and customer service, I elevated customer satisfaction and employee morale at Kroger through innovative arrangements and workshops. At Viviano Flower Shop, my knack for balancing heavy workloads and pioneering design trends ensured event success. My skills in communication and floral design expertise drive tangible results, reflecting a commitment to excellence and team collaboration.
Overview
4
4
years of professional experience
Work History
Floral Department
Kroger
08.2024 - Current
- Organized engaging workshops on flower arrangement techniques which educated customers about proper care of their purchases to ensure longevity at home.
- Enhanced customer satisfaction by creating visually appealing and innovative floral arrangements tailored to their preferences.
- Boosted employee morale by fostering a positive work environment with open communication channels between management and staff.
- Maintained a clean, well-organized workspace that facilitated efficient operations and contributed to an inviting atmosphere for customers.
Floral Assistant
Viviano Flower Shop
12.2020 - 09.2024
- Provided assistance in setting up floral displays at weddings, funerals, and other events to ensure seamless execution.
- Utilized strong time management skills to delicately balance heavy workloads during busy holiday seasons, effectively meeting customer expectations.
- Assisted lead florist with designing unique and creative floral displays for special events and occasions.
- Coordinated delivery schedules with drivers to guarantee timely arrival of arrangements while minimizing transportation costs.
- Continuously updated knowledge of latest floral design trends to offer clients innovative solutions for their needs.
Florist Assistant
Mancuso
05.2023 - 08.2023
- Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
- Maintained a clean and organized workspace, ensuring a safe and efficient work environment for all staff members.
- Collaborated with team members on large projects, contributing to successful completion of orders on time and within budget constraints.
- Prepared incoming flower stocks for inclusion in arrangements, bouquets and proper storage.
Education
Bachelors - Animation
College For Creative Studies
Detroit, MILakeview Highschool
Saint Clair Shores, MI06.2023
Skills
- Delegation Abilities
- Floral Design Expertise
- Product inventories
- Customer Service
- Color theory
- Pricing strategy
- Communication
Timeline
Floral Department
Kroger
08.2024 - Current
Florist Assistant
Mancuso
05.2023 - 08.2023
Floral Assistant
Viviano Flower Shop
12.2020 - 09.2024
Bachelors - Animation
College For Creative Studies
Lakeview Highschool