Macie Jewel McGlothen
Lexington,KY
Summary
As a Team Lead Tour Guide at SUP Kentucky, I excelled in guiding up to 12 guests through historic sites, leveraging my public speaking and emergency response skills to ensure safety and engagement. My strategic planning and positive guest interactions significantly enhanced tour experiences, showcasing my customer service skills and group oversight capabilities.
Overview
2
2
years of professional experience
Work History
Team Lead Tour Guide
SUP Kentucky
04.2022 - 08.2024
Guided guests while kayaking through an abandoned flooded mine while informing them about the history of the mine.
- Built personal relationships with guests to promote positive experiences.
- Provided information on various sites throughout the area, relaying little-known stories to provide interest.
- Guided groups of up to 12 people on scheduled tours.
- Collaborated with other tour guides to provide a comprehensive and enjoyable experience.
- Planned and executed efficient tour routes by using maps and other navigational tools.
Education
High School Diploma -
Wolfe County High School
Campton, KY05.2023
Bachelor of Science - Public Health
University of Kentucky
Lexington, KY05.2027
Skills
- Customer Service
- Public Speaking
- Emergency Response
- Licensed driver in Kentucky
- Group Oversight
- Positivity
Timeline
Team Lead Tour Guide
SUP Kentucky
04.2022 - 08.2024
High School Diploma -
Wolfe County High School
Bachelor of Science - Public Health
University of Kentucky
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