Mackayla Rickens
Mansfield,OH
Summary
Detail-oriented professional with strong time management and organizational skills, adept at thriving in diverse environments. Proven ability to contribute effectively to team objectives while managing multiple tasks efficiently. Open to entry-level opportunities that allow for skill enhancement and support organizational growth. Flexible availability for part-time roles, including evenings and weekends.
Overview
13
13
years of professional experience
Work History
Server
Athens Greek Restaurant
Ontario, OH
06.2020 - Current
- Performed opening and closing duties, such as setting up the dining area and restocking supplies.
- Implemented feedback from customers to improve service quality and menu offerings.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Explained menu options to guests, offered suggestions, and took orders for food and beverages.
- Served food and beverages to patrons, and confirmed complete orders.
- Provided excellent customer service to ensure satisfaction.
- Cleaned tables and chairs to prepare the dining area for the next customers.
Cook
Athens Greek Restaurant
Ontario, OH
09.2017 - Current
- Monitored supply inventory and rotated stock to maintain optimal freshness, and reduce waste.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Operated grills, fryers, and broilers to cook items to quality guidelines.
- Interacted with the waitstaff regarding special orders for customers with food allergies, and gluten intolerance.
- Chopped, diced, and sliced vegetables and fruit ahead of rush periods.
Crew Member
Wendy's
Galion, OH
09.2012 - 09.2017
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Checked expiration dates on all products before serving them to customers.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Wiped down tables and equipment, swept, and refilled stock.
- Ensured all food was cooked to the correct temperature, as per health code regulations.
- Operated cash registers, handled money, and provided change when necessary.
Education
High School Diploma -
Northmor High School
Galion, OH06-2015
State Tested Nurse Assistant -
Knox Technical Center
Mount Vernon, OH10-2023
Practical Nursing -
Knox Technical Center
Mount Vernon, OH06-2025
Skills
- Allergy awareness
- Food safety oversight
- Memory retention
- Table resetting
- Performance improvement
- Team collaboration
- Tableside etiquette
- Server training
- Guest engagement
- Dish preparation
- Positive and professional
- Cleanliness standards
Timeline
Server
Athens Greek Restaurant
06.2020 - Current
Cook
Athens Greek Restaurant
09.2017 - Current
Crew Member
Wendy's
09.2012 - 09.2017
High School Diploma -
Northmor High School
State Tested Nurse Assistant -
Knox Technical Center
Practical Nursing -
Knox Technical Center
Similar Profiles
WILSON TACBIANANWILSON TACBIANAN
Food Service Supervisor at Jimmy The Greek (Greek Fast Food Restaurant)Food Service Supervisor at Jimmy The Greek (Greek Fast Food Restaurant)
Chad SilveousChad Silveous
Head Bartender at Panagiotas Greek RestaurantHead Bartender at Panagiotas Greek Restaurant
Ella BirdwellElla Birdwell
Server at Anna's Greek Restaurant & BarServer at Anna's Greek Restaurant & Bar
Elijah MillerElijah Miller
Lexington Girls Youth Softball Coach at VoluntaryLexington Girls Youth Softball Coach at Voluntary
Kayla BradshaswKayla Bradshasw
Full Service Shopper at InstacartFull Service Shopper at Instacart