Mackenzie Angel
Holcomb ,MO
Summary
Adept Pharmacy Technician with a proven track record at Saint Francis Healthcare System, excelling in workflow optimization and team collaboration. Demonstrated expertise in pharmacology and problem-solving, significantly enhancing pharmacy efficiency. Skilled in maintaining patient confidentiality and training peers, ensuring high-quality service and compliance with HIPAA regulations. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
1
1
year of professional experience
Work History
Pharmacy Technician
Saint Francis Healthcare System
09.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Education
High School Diploma -
Holcomb High School
HolcombAssociate of Science - Nursing
Three Rivers College
Poplar Bluff, MO05.2026
Associate of Science -
Three Rivers College
Poplar Bluff, MO05.2024
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Patient confidentiality
- Prescription Filling
- Supply Restocking
- Pharmacology knowledge
- Creative Thinking
- Employee Training
Timeline
Pharmacy Technician
Saint Francis Healthcare System
09.2023 - Current
High School Diploma -
Holcomb High School
Associate of Science - Nursing
Three Rivers College
Associate of Science -
Three Rivers College
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