Mackenzie Combs
Baton Rouge,LA
Summary
With a proven track record at Silver Star, I excel in delivering exceptional customer service and hospitality, adeptly managing high-volume dining with a keen focus on food safety practices. My ability to foster customer loyalty through personalized service and sales expertise significantly contributes to repeat business and positive referrals.
Overview
3
3
years of professional experience
Work History
Server and Trainer
Silver Star
09.2023 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cocktail Waitress
Fast Eddie's Billiards
03.2023 - 05.2023
- Managed multiple orders simultaneously, ensuring accurate and prompt delivery of beverages to guests.
- Built lasting relationships with patrons to create a loyal customer base, resulting in increased repeat business and positive word-of-mouth referrals.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Contributed to team success by assisting fellow staff members during busy periods, promoting a supportive work environment.
Sales Associate
Benton Boutique
04.2021 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Cosmetology License - Cosmetology
Aveda Institute
Baton Rouge, LA09-2025
High School Diploma -
Benton High School
Benton, LA12-2022
Skills
- Exceptional customer service
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Sales expertise
- High-volume dining
- Food safety practices
- Point of sale operation
- Allergy awareness
- Food sales and promotion
- Item promotion
- Wine service
- Liquor, wine, and food service
Timeline
Server and Trainer
Silver Star
09.2023 - 09.2024
Cocktail Waitress
Fast Eddie's Billiards
03.2023 - 05.2023
Sales Associate
Benton Boutique
04.2021 - 04.2022
Cosmetology License - Cosmetology
Aveda Institute
High School Diploma -
Benton High School
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