Mackenzie Curtis
Sweet Grass Moon Cafe
Allegan,MI
4
years of professional experience
Detail-oriented with experience in fast-paced environments. Good with multitasking, time management, and providing exceptional customer service. I love learning new skills to give customers the best experience.
Work History
Barista/Cashier
5 Months- Prepared high-quality beverages following established recipes and customer specifications.
- Operated cash register efficiently, handling transactions accurately and providing excellent customer service.
- Assisted in training new baristas on drink preparation techniques and café procedures to enhance team performance.
- Maintained cleanliness and organization of workstations to ensure a safe environment for customers and staff.
- Collaborated with team members to manage peak service times, ensuring timely order fulfillment and customer satisfaction.
- Used POS system to accurately enter orders and process payments.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
Bowling Attendant
8 Months- Assisted customers with lane reservations and provided information on bowling services.
- Operated scoring systems and addressed technical issues to enhance customer experience.
- Maintained cleanliness and organization of bowling area, ensuring a welcoming environment.
- Provided support during events, facilitating smooth operations for private parties and leagues.
- Ensured smooth transitions between groups by efficiently resetting lanes and managing waitlists.
Ice Cream Server
2 Months- Provided exceptional customer service by efficiently serving ice cream and addressing customer inquiries.
- Operated cash register accurately, processing transactions and handling payments with precision.
- Maintained cleanliness and organization of serving area to ensure a welcoming environment.
- Assisted in inventory management by restocking supplies and monitoring product freshness.
Education
High School Diploma
No Degree - Psychology
Skills
Customer service
Cash handling
Cleaning and sanitizing
Time management
Sanitation practices
Beverage preparation
Excellent communication
Teamwork and collaboration
Adaptable and flexible
Active listening
Positive attitude
Timeline
Barista/Cashier
Sweet Grass Moon Cafe
03.2026 - 08.2026Read More
Bowling Attendant
Lucky Strike
09.2025 - 05.2026Read More
Ice Cream Server
Dairy Ranch
03.2022 - 05.2022Read More
Hamilton High School
High School Diploma
Read More
Grand Canyon University
No Degree from Psychology
Read More