MacKenzie Dennis
Certified Clinical Medical Assistant
Macomb,IL
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
2
2
Certification
Work History
Certified Clinical Medical Assistant
Graham Medical Group
Macomb, Illinois
08.2022 - Current
- Understood and followed oral and written directions.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Identified needs of patients promptly and efficiently.
- Assisted with patients requests and answered questions to improve satisfaction.
- Provided excellent service and attention to patients when face-to-face or through phone conversations.
Office Clerk/Home Health Aide
Wesley Village Senior Living Community
Macomb, Illinois
02.2022 - 08.2022
- Greeted customers, answered inquiries, and directed them to the appropriate department.
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Processed incoming and outgoing mail.
- Answered phone calls in a professional manner and transferred calls accordingly.
- Maintained filing systems to store confidential client information securely.
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
Apparel Associate
Walmart
Macomb , IL
06.2021 - 01.2022
- Assisted customers with selecting apparel items that suited their needs and preferences.
- Performed daily inventory checks to ensure accurate product counts.
- Sorted, folded, and organized merchandise on the sales floor for optimal customer access.
- Greeted customers warmly upon entering the store and provided excellent customer service throughout their shopping experience.
- Assisted other associates in completing tasks during peak hours of operation.
Education
Certified Clinical Medical Assistant - Medical Assisting
03-2023
High School Diploma -
05-2021
- 4 years - Honor Roll
- Member of National Honor Society, 2021
Skills
- Patient Care Coordination
- Vital signs monitoring
- HIPAA Compliance
- Clinical Documentation
- Appointment Setting
- Adaptable and Flexible
Certification
- Basic Life Support (CPR and AED) Program
- Certified Clinical Medical Assistant (CCMA)
Timeline
Certified Clinical Medical Assistant - Graham Medical Group
08.2022 - Current
Office Clerk/Home Health Aide - Wesley Village Senior Living Community
02.2022 - 08.2022
Apparel Associate - Walmart
06.2021 - 01.2022
Spoon River College - Certified Clinical Medical Assistant, Medical Assisting
VIT High School - High School Diploma,
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