Mackenzie Durrant
Salem,OR
Summary
Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.
Overview
3
3
years of professional experience
Work History
Receptionist
Huggins Insurance Services
Salem, OR
12.2022 - Current
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Organized travel arrangements for staff members including flights, hotels, car rentals.
- Kept updated records of office expenses and costs, assisting with budget tracking.
- Maintained security by following procedures, monitoring logbooks, and issuing visitor badges.
Escape Room Game Host
Exitus Escape Rooms
Salem, OR
08.2021 - 03.2024
- Researched new methods for improving game play experience for customers.
- Analyzed performance data regularly to identify areas where improvements could be made.
- Explained game rules to guests, ensuring a clear understanding for an engaging experience.
- Maintained cleanliness and organization of the escape room facilities.
- Monitored guest progress as they completed escape room challenges.
Education
High School Diploma -
North Salem High School
Salem06-2020
Skills
- Bookkeeping
- Scheduling
- Documentation and reporting
- Customer and client relations
- Multi-line telephone systems
- File management
- Office management
- Security awareness
- Phone etiquette
- Tech-Savvy
- Patience and empathy
- Hygiene and cleanliness
- Activity planning
Timeline
Receptionist
Huggins Insurance Services
12.2022 - Current
Escape Room Game Host
Exitus Escape Rooms
08.2021 - 03.2024
High School Diploma -
North Salem High School
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