Mackenzie Fisher
Tampa
Summary
University of South Florida Magna Cum Laude graduate in Biology with a concentration in Medical Biology. Over 7 years of experience in customer service positions. Effective listening and learning skills to adapt to and excel in a work environment. Able to problem-solve and multitask to achieve job expectations and set goals. Great communicator and able to work in both solitary and team-oriented positions.
Overview
7
7
years of professional experience
Work History
Sales Associate
Ross Dress for Less
08.2020 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managerial duties (MODplus position)- Communicate with and direct team members to ensure smooth operation of the establishment
- Managerial duties (MODplus position)- Train new team members on how to perform all tasks within the store properly
- Managed returns, exchanges and refunds in accordance with store policy.
Line Cook
Taziki's Mediterranean Cafe
08.2017 - 02.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Education
Bachelor of Science - Biology
University of South Florida
Tampa, FL05-2023
Associate of Arts - Pharmacy
Hillsborough Community College
Tampa, FL05-2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Goal oriented
Timeline
Sales Associate
Ross Dress for Less
08.2020 - Current
Line Cook
Taziki's Mediterranean Cafe
08.2017 - 02.2020
Bachelor of Science - Biology
University of South Florida
Associate of Arts - Pharmacy
Hillsborough Community College
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