Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mackenzie Flowers

Winterset,IA

Summary

Motivated customer service professional with proven success in creating positive shopping experiences and maintaining clean, organized environments. Known for strong communication skills, attention to detail, and a commitment to delivering quality service with a friendly attitude.

Overview

5
5
years of professional experience

Work History

Cashier

Casey's
Winterset, IA
06.2024 - 02.2025

I helped greet, handle customer transactions, stocked purchasable items, and kept a clean and organized area for not only customers, but staff too at Casey's. At Casey's I thought it was important to maintain a positive behavior and/ or attitude to not only customers but your fellow employee's as well. I still continue to maintain a positive and respectful behavior as I find it important. I greeted customers entering the store and responded promptly to customer needs.

Cashier

HyVee
Winterset, IA
11.2020 - 06.2024

At HyVee, I worked in many different departments trying to keep busy. I first applied as a Cashier where I greeted, handled customer transactions, and responded promptly to customer needs. As a Cashier, I also helped face the store, which means we pull grocery items to the front to display them better. Once I mastered being a Cashier at HyVee, I then applied to work in the Aisles Online department. Aisles online allowed me to go through and pickup customer items throughout the store. I would then sack and store their groceries until pickup time. Then lastly, I applied in the Meat Dept where I handed out fresh deli meat, faced packaged meat, packaged deli meat, and packaged and labeled fresh over the counter meat. I cleaned meat utensils and washed the Meat Dept floors as well.

Private Childcare Provider

Self Employed (Family Client)
Winterset, IA
04.2020 - 08.2020

As a babysitter, I cared for, cleaned up after, and organized activities for my two young cousins. I arrived each morning after breakfast and prepared lunch for them, keeping them engaged and entertained until their parents returned home for dinner. For activities, we often went on walks, played at the park, or visited other relatives. I was always attentive and cautious, ensuring each child's safety at all times. I maintained regular communication with my aunt and uncle to update them on their children's behavior and daily activities.

Education

Associate of Arts - Human Services

Des Moines Area Community College
Ankeny, IA
06-2026

High School Diploma -

Winterset High School
Winterset, IA
05-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Written and verbal communication
  • Professionalism and courtesy
  • Attention to detail

Timeline

Cashier

Casey's
06.2024 - 02.2025

Cashier

HyVee
11.2020 - 06.2024

Private Childcare Provider

Self Employed (Family Client)
04.2020 - 08.2020

Associate of Arts - Human Services

Des Moines Area Community College

High School Diploma -

Winterset High School