Summary
Overview
Work History
Education
Skills
Timeline
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Mackenzie Forsyth

The Woodlands

Summary

Dynamic professional with a proven track record in customer service and relationship building, demonstrated through a 90% increase in new member intake at Chi Omega Sorority. Skilled in teamwork and collaboration, with a flair for creating positive customer experiences and fostering team cohesion. Brings an outgoing personality and professional demeanor to every role.

Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment.

Overview

3
3
years of professional experience

Work History

Sales Associate

Pell 1990
05.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Child Care Helper

Crossfit Prx
08.2021 - Current
  • Developed strong bonds with each child, creating a sense of security within the childcare environment.
  • Improved language skills in young children through engaging storytelling and interactive activities.
  • Maintained a safe environment for children by adhering to strict safety guidelines and protocols.
  • Handled conflicts among children diplomatically, teaching them valuable problem-solving skills while maintaining a peaceful environment.
  • Cultivated a love of learning within children by introducing them to new experiences and fostering curiosity through age-appropriate activities.
  • Facilitated socialization among children through structured group play sessions, promoting positive peer relationships.

Recruitment Team Leader

Chi Omega Sorority
08.2023 - 05.2024
  • Led and coordinated the recruitment process for over 240 potential new members, managing a team of 106 sisters.
  • Trained and mentored a team of recruitment volunteers, fostering leadership skills and team cohesion.
  • Enhanced the sorority’s public relations through positive engagement and relationship-building with the campus community, increasing interest in membership.
  • Developed and implemented strategic recruitment plans, resulting in a 90% increase in new member intake year-over-year.


Education

Digital Communications And Media

Stephen F. Austin State University
Nacogdoches, TX

High School Diploma -

The Woodlands Highschool
The Woodlands, TX
05-2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Relationship building
  • Outgoing personality
  • Flexible schedule
  • Professional demeanor

Timeline

Sales Associate

Pell 1990
05.2024 - Current

Recruitment Team Leader

Chi Omega Sorority
08.2023 - 05.2024

Child Care Helper

Crossfit Prx
08.2021 - Current

Digital Communications And Media

Stephen F. Austin State University

High School Diploma -

The Woodlands Highschool

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Mackenzie Forsyth