Mackenzie Garcia
Canton,Texas
Summary
Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving. Also handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.
Overview
4
4
years of professional experience
Work History
Online Personal Shopper
Walmart
08.2022 - 12.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Communicated with vendors to stay informed of new products and stock availability.
Rewind Operator
Frankston Packaging
01.2022 - 07.2022
- Evaluated final products to verify compliance with work orders and detect defects.
- Moved completed products from machines and onto conveyors, transferring to next work area for additional processing.
- Guided materials onto machine tracks for proper gluing, coating and slitting.
- Adjusted guide assemblies, forming bars and folding mechanisms according to specifications using hand tools.
- Regulated pressure roll tension, and machine component speed by calibrating machine controls and settings.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Team Member
Whatabuger
09.2021 - 02.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Trained new team members by relaying information on company procedures and safety requirements.
Warehouse Worker
Builders Best
06.2021 - 09.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assembled materials together to create dryer parts.
Warehouse Packer
Bealls Distribution Center
05.2021 - 06.2021
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Operated tape machines, scales and label printers to package items correctly.
- Organized items on racks, shelves and bins to maintain established order.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
Online Personal Shopper
Walmart
11.2020 - 04.2021
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Helped customers locate products and checked store system for merchandise at other sites.
- Loaded and unloaded orders at store location.
- Documented sales and customer feedback to enable tracking history and maintain accurate records.
Team Member
Pizza Hut
05.2020 - 08.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Developed effective improvement plans in alignment with goals and specifications.
Team Member
Taco Bell
10.2019 - 02.2020
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Monitored and verified all merchandise was properly priced and labeled.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
Criminal Justice
Texas College
Tyler, TXHigh School Diploma -
Rusk High School
Rusk, TX06.2020
Skills
- Delivery Management
- Product Picking
- Organizational skills
- Conflict resolution
- Task prioritization
- Material handling
- Problem-solving abilities
- Attention to detail
- Active listening
- Customer service expertise
- Adaptability
- Accurate Money Handling
- Online Order Processing
- Upbeat and Outgoing Attitude
- Heavy Lifting
Timeline
Online Personal Shopper
Walmart
08.2022 - 12.2023
Rewind Operator
Frankston Packaging
01.2022 - 07.2022
Team Member
Whatabuger
09.2021 - 02.2022
Warehouse Worker
Builders Best
06.2021 - 09.2021
Warehouse Packer
Bealls Distribution Center
05.2021 - 06.2021
Online Personal Shopper
Walmart
11.2020 - 04.2021
Team Member
Pizza Hut
05.2020 - 08.2020
Team Member
Taco Bell
10.2019 - 02.2020
Criminal Justice
Texas College
High School Diploma -
Rusk High School
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