Mackenzie Hill
Easley,SC
Summary
Experienced and dedicated professional with a strong commitment to quality. Maintains a professional appearance and demeanor while efficiently completing tasks. Demonstrates effective communication and organization skills as a reliable and fast learner. Takes ownership of work and willingly goes above and beyond to support colleagues.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Tri-County Technical College
08.2023 - 01.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees
- Scheduled, coordinated, and confirmed appointments and meetings
- Completed data entry and filing to keep records updated for easy retrieval
Beauty Advisor
Ulta Beauty Inc.
09.2022 - 01.2023
- Processed payments, entering sales in register for prompt customer service.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Associate and Mentor
HomeGoods
01.2021 - 06.2022
- Served as role model for mentees by demonstrating strong values and ethical standards
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
- Planned, developed, and implemented strategies to convey information with key decision makers
- Handled customer inquiries and suggestions courteously and professionally
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Education
Bachelor of Science - Sociology/Psychology
Clemson University
Clemson, SC08-2025
Skills
- Customer Service
- Proficient in all Microsoft Software
- Friendly and outgoing
- Administrative Skills
- File Organization
- Document Control
- Complex Problem-Solving
- Scheduling Appointments
- Conflict Management
- Sales closing
- Relationship building and management
Volunteer Experience
Cheer Coach, Wren Youth Association
Timeline
Front Desk Receptionist
Tri-County Technical College
08.2023 - 01.2024
Beauty Advisor
Ulta Beauty Inc.
09.2022 - 01.2023
Associate and Mentor
HomeGoods
01.2021 - 06.2022
Bachelor of Science - Sociology/Psychology
Clemson University
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