Mackenzie Hoffman
Deland,United States
Overview
2
2
years of professional experience
Work History
Sales Associate
Bernice & Pearl
09.2024 - Current
- Help customers locate products and suggest clothing items according to their interests.
- Stock merchandise, label items, and ensure a clean and organized store.
- Build customer loyalty and retention by delivering excellent shopping experiences.
Softball Coach
All American Softball
12.2022 - Current
- Boost player motivation through positive reinforcement, constructive feedback, and individualized attention.
- Facilitate strong communication between athletes and parents to ensure their time is purposeful.
- Consistently maintain high standards of sportsmanship, discipline, and respect amongst players.
Food and Beverage
Target
09.2023 - 03.2024
- Transported pallets of food and beverage to our main cooler, down stacked, and then organized all items to either be put out on the sales floor or stored in the proper cooler.
- Promoted a safe shopping environment by adhering to strict food handling guidelines and maintained cleanliness standards throughout the establishment.
- Remained focused, calm and professional during peak rush hours too ensure new food shipments were processed.
- Collaborated with team members to consistently provide efficient service during peak hours.
Server
Nonna Maria
06.2022 - 08.2022
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Education
Associate in Arts (AA) -
Pasco Hernando State College
New Port Richey, Florida05.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Sales Associate
Bernice & Pearl
09.2024 - Current
Food and Beverage
Target
09.2023 - 03.2024
Softball Coach
All American Softball
12.2022 - Current
Server
Nonna Maria
06.2022 - 08.2022
Associate in Arts (AA) -
Pasco Hernando State College
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