Mackenzie Knight
Red Oak
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at PSA Airlines. Proven ability to adapt in high-pressure environments while maintaining attention to detail. Experienced in project management and fostering teamwork, ensuring efficient operations and enhanced guest experiences.
Overview
3
3
years of professional experience
Work History
Flight Attendant
PSA Airlines
06.2025 - 09.2025
- Delivered exceptional customer service while ensuring passenger comfort and safety during flights.
- Assisted in pre-flight preparations, including safety checks and equipment readiness.
- Responded promptly to passenger inquiries, providing accurate information and support.
- Collaborated with crew members to maintain a positive cabin environment.
- Adapted quickly to changing situations, demonstrating flexibility in high-pressure environments.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
Assistant
Avery Renee Fine Jewelry
05.2024 - 05.2025
- Assisted in daily operations by managing schedules and coordinating team activities.
- Provided administrative support to ensure efficient office workflows and communications.
- Maintained accurate records and files, enhancing organization and accessibility of information.
- Facilitated meetings by preparing agendas, taking notes, and distributing follow-up materials.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Enhanced office efficiency by organizing and maintaining digital and physical filing systems.
Patient Care Technician
Methodist Medical Center
09.2022 - 05.2024
- Assisted in monitoring vital signs and documenting patient data accurately.
- Supported nursing staff by preparing treatment areas and ensuring cleanliness.
- Administered basic patient care, including bathing, grooming, and feeding needs.
- Collaborated with healthcare team to provide compassionate support to patients.
- Enhanced patient comfort by actively listening and addressing concerns effectively.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
Education
BBA - Business Management
The University of Texas At Arlington
Arlington, TX05-2027
Associate of Science - Nursing
Navarro College
Corsicana, TX12-2020
Skills
- Customer service
- Strong work ethic
- Attention to detail
- First aid
- Professional appearance
- Guest services
- Fast learner
- Computer skills
- Project management
- Corporate procedures
Timeline
Flight Attendant
PSA Airlines
06.2025 - 09.2025
Assistant
Avery Renee Fine Jewelry
05.2024 - 05.2025
Patient Care Technician
Methodist Medical Center
09.2022 - 05.2024
BBA - Business Management
The University of Texas At Arlington
Associate of Science - Nursing
Navarro College
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