Mackenzie Lawson
Norman,OK
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Server
Boomarang Diner
517 N. Porter Avenue, Norman, OK 73071
01.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Education
Associate of Science - Political Science
Oklahoma City Community College
12.2024
Skills
- Assist Customers
- Process Payments
- Dining Customer Service
- Check Payment Processing
- Stocking and Replenishing
- Suggestive Selling
- Quality Control
- Sales Expertise
- Train Employees
- Special Dietary Requirements
Timeline
Server
Boomarang Diner
01.2021 - Current
Associate of Science - Political Science
Oklahoma City Community College