Mackenzie LeBaron
Palmetto, FL, USA
Summary
Results-oriented sales professional with background in managing key accounts and driving business growth. Known for building strong client relationships and delivering impactful solutions tailored to client needs. Emphasizes team collaboration and adaptability to achieve business objectives while leveraging strategic planning and negotiation skills.
Overview
15
15
years of professional experience
Work History
Named Account Executive
Konica Minolta Business Solutions US
06.2022 - Current
- Increased customer retention rates by proactively identifying at-risk accounts and implementing effective strategies to resolve issues, strengthen relationships, and regain lost business.
- Organized and led product demonstrations showcasing the features and benefits of the company's offerings in a compelling manner.
- Consistently exceeded quota by leveraging a consultative sales approach, addressing customer pain points, and offering tailored solutions.
- Developed strategic account plans that aligned with company objectives and ensured consistent growth within the territory.
Inside Sales Representative
Konica Minolta Business Solutions US
06.2022 - 06.2023
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Met sales targets and quotas to contribute to overall sales goals and revenue of company.
Sales Associate
Famous Tate
05.2021 - 06.2022
- Built relationships with customers to encourage repeat business.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Veterinary Technician
Ehrlich Animal Hospital & Arthritis Therapy Center
03.2015 - 05.2021
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
Server/Bartender
Multiple Locations
06.2010 - 09.2020
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Bachelor of Arts - Business Administration And Management
St. Petersburg College
Clearwater, FL05-2026
Associate of Arts - Business Communication
Pasco-Hernando State College
New Port Richey, FL05-2015
High School Diploma -
J.W. Mitchell High School
New Port Richey, FLSkills
- Customer service
- Problem-solving
- Attention to detail
- Excellent communication
- Reliability
- Verbal and written communication
Timeline
Named Account Executive
Konica Minolta Business Solutions US
06.2022 - Current
Inside Sales Representative
Konica Minolta Business Solutions US
06.2022 - 06.2023
Sales Associate
Famous Tate
05.2021 - 06.2022
Veterinary Technician
Ehrlich Animal Hospital & Arthritis Therapy Center
03.2015 - 05.2021
Server/Bartender
Multiple Locations
06.2010 - 09.2020
Bachelor of Arts - Business Administration And Management
St. Petersburg College
Associate of Arts - Business Communication
Pasco-Hernando State College
High School Diploma -
J.W. Mitchell High School
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