Mackenzie McCulloch
Central Point,OR
Summary
Dynamic and dedicated server with a strong work ethic and exceptional customer service skills, honed at Wild River Pizza & Brewing. Proven ability to enhance guest engagement while efficiently managing cash transactions. Recognized for fostering teamwork during peak hours, ensuring seamless service and positive dining experiences.
Overview
7
7
years of professional experience
Work History
Server
Wild River Pizza & Brewing
08.2019 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Elmer's
04.2023 - 03.2024
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
Sales Associate
Aeropostale
09.2018 - 06.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Crater High School
Central Point, OR06-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Elmer's
04.2023 - 03.2024
Server
Wild River Pizza & Brewing
08.2019 - Current
Sales Associate
Aeropostale
09.2018 - 06.2019
High School Diploma -
Crater High School
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