
Proven track record in customer relations and patient education within healthcare. Expertise in fostering community relationships and facilitating smooth transitions to post-acute care.
-Act as coordinator between external and internal referral sources to CarePartners post acute service lines of home health and hospice
-Cultivate and grow relationships with community physician practices, Skilled Nursing Facilities, Assisted Living Facilities, hospitals, and other community referral sources
-Work closely with discharge planners and referral coordinators to facilitate smooth transition for patients moving into post-acute care settings
-Host service education meetings with referral sources and community members to increase knowledge around CarePartners Health Service lines
-Establish and maintain relationships with referral sources
-Meet with patients and families as requested to provide educational resources and screen needs for appropriate service line
-Worked as hospice community relations representative in McDowell County
-Attended Health Fairs and Career Fairs in the area to increase education around hospice care
-Drive hospice referrals by building relationships with community stakeholders in assigned territory
-Educated community, faith groups, senior centers, and local organizations on hospice benefits
-Supported families and referral sources through intake/referral process
-Follow up communication to referral sources
-Developed marketing plans to promote community engagement efforts
Notary Public North Carolina
- Expires 3/13/2031