Summary
Overview
Work History
Education
Skills
Interests
Languages
Timeline
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Mackenzie Miller

Mackenzie Miller

Houston,TX

Summary

Dynamic Program Manager with a proven track record at HealthTrust Workforce Solutions. With currently five years of experience in program management and multiple levels of customer service, the levels of expertise and skills align with those of problem-solving, service management, and coordination as needed for future roles with like responsibilities. I drive impactful results through effective training and management and as a highly creative and versatile individual with a background in the arts, I am eager to apply an innovative mindset to new career challenges.

Overview

10
10
years of professional experience

Work History

Program Manager

HealthTrust Workforce Solutions
01.2020 - Current

Experience

  • Maintain all program documentation and updates
  • Develop new strategies for program support and efficiency
  • Train team of Program Professionals in multiple divisions
  • Manage program’s progress and evaluate incoming changes to prevent possible issues or loss of candidates
  • Ensure accurate candidate compensation and manage contract rate adjustments


Achievements

  • Chosen as Employee of The Month in 2020 and 2024
  • Recognized by Vice President of the division for my work ethic

Teacher

Primrose School of Woodcreek Reserve
02.2017 - 12.2019

Experience

  • Imparted knowledge and provided educational guidance
  • Created and distributed development content
  • Set performance goals for improvements
  • Facilitated presentation of approved learning curriculum and materials


Achievements

  • Chosen as Teacher of The Month in first year of employment

Assistant Manager

Little Caesars Pizza
06.2015 - 02.2017

Experience

  • Monitored resources and budget for company’s daily tasks
  • Ensured collaboration and communication across teams
  • Hired and developed staff for proper company sustainment
  • Maintained proper operating procedures

Education

Houston Community College
Houston, TX

Seven Lakes High School
Katy, TX

Skills

  • KRONOS WORKFORCE
  • WORKFORCE 20
  • MICROSOFT SUITE
  • DILIGENT
  • RESOURCEFUL
  • CUSTOMER SERVICE
  • DETAIL-ORIENTED
  • COLLABORATOR

Interests

  • Exploring various forms of art, such as theatre, filmmaking, and painting, to nurture creativity and personal growth

Languages

English
Native or Bilingual
American Sign Language
Limited Working

Timeline

Program Manager

HealthTrust Workforce Solutions
01.2020 - Current

Teacher

Primrose School of Woodcreek Reserve
02.2017 - 12.2019

Assistant Manager

Little Caesars Pizza
06.2015 - 02.2017

Houston Community College

Seven Lakes High School

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Mackenzie Miller