Mackenzie Montigney
Boca Raton,FL
Summary
Results-driven individual with exceptional customer service skills and a proven ability to handle high-volume environments. Maintains a positive attitude and provides prompt and efficient service to ensure customer satisfaction. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service.
Overview
5
5
years of professional experience
Work History
Server
key west diner
jensen beach, fl
03.2023 - 08.2024
- Strong communication and interpersonal skills developed through greeting and seating guests at busy restaurant
- Exceptional organizational abilities demonstrated by coordinating reservations and managing waitlist efficiently
- Proven ability to handle high-pressure situations and resolve customer issues in a calm and professional manner
- Demonstrated teamwork and collaboration skills through effective coordination with servers and other staff members.
FOOD RUNNER/BUSSER
Harry and the natives
Hobe sound, fl
03.2019 - 03.2023
- Proven ability to work effectively under pressure, maintaining excellent attention to detail
- Strong communication skills, consistently delivering exceptional customer service to enhance dining experiences
- Demonstrated ability to collaborate with kitchen and waitstaff, ensuring smooth flow of service
- Extensive experience as a food runner/busser in a high-volume restaurant, ensuring efficient table turnover.
Education
Associate of Arts - Marketing
Florida Atlantic University
Boca Raton, FL08-2027
Skills
- Customer service
- Communication
- Multi-tasking
- Time management
- Teamwork
- Positive and professional
- Quality Control
- Order Accuracy
- Relationship Management
- Sales expertise
- Food safety understanding
- Strong Work Ethic
Languages
sign language
Elementary
Avaliablity
Monday-Friday
Tuesday and Thursday after 12pm due to class
No weekends as needed because I go home to Juipter, Flrorida during the weekend to take care of my sister
Timeline
Server
key west diner
03.2023 - 08.2024
FOOD RUNNER/BUSSER
Harry and the natives
03.2019 - 03.2023
Associate of Arts - Marketing
Florida Atlantic University
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