Mackenzie Niceswander
Springport
Summary
Professional caregiver with experience in providing compassionate and effective care to any individuals in need. Well known for strong collaborative skills and adaptability, ensuring smooth team operations and achieving endless results. Expertise in personal care, medication administration, and emotional support, combined with reliable and flexible approach to ever-changing demands. Focused on creating positive impact and enhancing quality of life for those under my care.
Overview
5
5
years of professional experience
Work History
Direct Care Worker
Countryside Manor Retirement Home
12.2023 - Current
- Administered medications as directed by physician and monitored patient health
- Assist with ambulation and transportation
- Completed documentation for patients
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered patient-centric service while maintaining confidentiality according to HIPAA guidelines.
- Managed challenging behaviors using appropriate de-escalation techniques and crisis intervention strategies when necessary.
- Maintained detailed records of patient status and wellbeing, ensuring accurate information was readily available for healthcare providers and family members.
Stocker/Cashier
Family Fare
09.2022 - 11.2023
- Maintain current knowledge of shelf planograms and endcap plans to effectively merchandise products
- Inspected floor displays, noted missing items, and immediately replenished merchandise
- Swiftly moved customers to check out lines to get proper movement flow within the store and diminish any complaints
- Created a welcoming environment for all customers
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
- Answered customer questions and provided detailed product information.
Lead Flooring Installer
Chad's Flooring
04.2020 - 08.2022
- Swept, scraped and chipped, dirt, and irregularities from base services and filled cracks with cement and putty to form the smooth foundation
- Worked under the supervision of a certified flooring specialist and installed carpet, tile, padding, treads, and other materials in both residential and commercial properties
- Increased repeat business through referrals from satisfied customers who appreciated attentive service and high-quality workmanship.
- Elevated client satisfaction rates through diligent attention to detail in all aspects of the installation process.
- Partnered with other trade professionals to address any structural or design issues that arose during installation.
- Established reputation for superior craftsmanship by consistently delivering flawless flooring installations.
Education
High School Diploma -
Springport High School
Springport01-2019
Skills
- Customer service
- Sales
- Patient confidentiality
- Health and safety requirements
- Understanding product processing
- Multitasking Abilities
- Communication
- Positive attitude
- Helping others
- Reliability and punctuality
- Disability care
- Healthcare documentation
Timeline
Direct Care Worker
Countryside Manor Retirement Home
12.2023 - Current
Stocker/Cashier
Family Fare
09.2022 - 11.2023
Lead Flooring Installer
Chad's Flooring
04.2020 - 08.2022
High School Diploma -
Springport High School
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