MacKenzie Northern
Clarksville,TN
Summary
My name is Mackenzie Northern, and I’m a Biochemistry major at the University of Memphis, where I’m also a member of the Helen Hardin Honors College. I have a deep passion for pursuing a career in pediatrics because I want to make a lasting impact on children’s lives through compassionate, hands-on healthcare. I’m currently an active member of NOBCChE, which allows me to stay connected with the scientific community and continue growing academically. Outside of school, I’ve worked as a sales associate, cashier, and pizza maker—roles that have helped me meet a wide range of people and really improve my understanding of human behavior. These experiences have taught me the importance of empathy, communication, adaptability, and customer service, all of which have helped me grow personally and professionally as I work toward my goal of becoming a pediatrician.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
SkyZone Entertainment
12.2024 - Current
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Cashier
Raising Cane's Restaurants
07.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
SkyZone Entertainment
07.2023 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Pizza Maker
Papa Murphy's Take and Bake Pizza
09.2021 - 05.2023
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
Education
Bachelor of Science - Biochemistry
University of Memphis
Memphis, TN05-2027
High School Diploma -
West Creek High School
Clarksville, TN05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Goal oriented
- Outgoing personality
Certification
- FAA Part 107 Certified Remote Pilot (Drone License) – [April, 2024]
Timeline
Sales Associate
SkyZone Entertainment
12.2024 - Current
Cashier
Raising Cane's Restaurants
07.2024 - 08.2024
Sales Associate
SkyZone Entertainment
07.2023 - 06.2024
Pizza Maker
Papa Murphy's Take and Bake Pizza
09.2021 - 05.2023
Bachelor of Science - Biochemistry
University of Memphis
High School Diploma -
West Creek High School
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