MacKenzie Rodgers
Server
Peyton,CO
Summary
Dedicated and compassionate social work student with a strong academic foundation and a commitment to making a positive impact in individuals' lives. Possesses exceptional interpersonal and communication skills, coupled with a genuine desire to advocate for marginalized populations and promote social justice. Eager to apply theoretical knowledge and practical experience gained through past and current careers to contribute effectively to social service organizations and communities in need. Committed to ongoing learning and professional development to enhance competencies and effectively address evolving social challenges.
Overview
7
7
years of professional experience
Work History
Server
Lazy Dog Restaurant & Bar
7605 N Academy Blvd, Colorado Springs, CO 80920
05.2024 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, applying effective communication and problem solving.
- Demonstrated patience and calmness during busy and challenging moments in order to provide attentive service.
- Ability to collaborate with colleagues to ensure smooth service and assist each other as needed.
- Ability to establish boundaries to maintain professionalism and ensure respectful interactions with customers.
Runner/Take-Out Server
Lazy Dog Restaurant & Bar
Colorado Springs, CO
07.2022 - Current
- Demonstrated strong leadership skills
- Ability to communicate and work effectively with co-workers.
- Ability to apply conflict resolution and problem solving
- Effective time management to ensure all orders are brought out in a timely manner.
- Demonstrated effective attention to detail to ensure all orders are complete and accurately prepare before being sent to a table.
- Effective customer service, interacting directly with customers, providing friendly and courteous service.
- Demonstrated empathy and active listening to enhance the customers experience.
Lifeguard
Woodmen Hills Recreation Centers
Falcon, CO
07.2017 - 09.2021
- Demonstrated calmness and focus during emergencies, implementing crisis intervention techniques to ensure a swift and effective response.
- Demonstrated empathy and compassion when assisting distressed individuals, offering emotional support alongside practical assistance.
- Maintained clear boundaries to uphold safety protocols and prevent accidents, while also fostering a positive environment for recreation.
- Coordinated efforts with other team members to ensure effective surveillance and response.
Education
No Degree - Social Work
University of Colorado At Colorado Springs
05.2025
No Degree - Social Work
Pikes Peak Community College
05.2022
High School Diploma -
Falcon High School
05.2020
Skills
- Relationship development
- Customer service
- Team building
- Effective problem-solver
- Strong communicator
- Process improvement
- Organization
Additional Information
During a six-year tenure with the Girl Scouts organization, I engaged in volunteer work at the Marian House, where I collaborated closely with individuals and families navigating economic hardships. This experience provided me with valuable insights into early asset identification, a skillset that I have since leveraged in my pursuit of a career in social work.
Work Preference
Work Type
Part TimeLocation Preference
On-SiteImportant To Me
Flexible work hoursTimeline
Server
Lazy Dog Restaurant & Bar
05.2024 - Current
Runner/Take-Out Server
Lazy Dog Restaurant & Bar
07.2022 - Current
Lifeguard
Woodmen Hills Recreation Centers
07.2017 - 09.2021
No Degree - Social Work
University of Colorado At Colorado Springs
No Degree - Social Work
Pikes Peak Community College
High School Diploma -
Falcon High School