Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Mackenzie Sandoval

Stockton,CA

Summary

Proven team player and adept at customer service, honed through roles at Victoria's Secret & PINK and Fire Wings. Excelled in fast-paced environments, enhancing customer satisfaction and loyalty through effective problem-solving and time management. Skilled in cash handling and fostering positive customer interactions, consistently achieving high levels of satisfaction and repeat business.

Overview

2
2
years of professional experience

Work History

Sales Associate

Victoria's Secret & PINK
10.2024 - 02.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed issues professionally in high-stress environments.

Restaurant Team Member

Mountain Mike's Pizza
09.2022 - 08.2024
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Executed cooking tasks efficiently while ensuring compliance with organizational standards
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.

Front Crew Member

Fire Wings
11.2022 - 04.2023
  • Addressed customer concerns promptly and professionally, resolving issues to maintain high levels of satisfaction.
  • Developed strong rapport with regular customers, fostering loyalty and repeat business through personalized service experiences.
  • Implemented efficient time management strategies during busy periods, prioritizing tasks for maximum productivity and minimal wait times for customers.
  • Handled cash transactions accurately, balancing registers at the end of shifts without discrepancies or errors regularly.
  • Mastered all aspects of menu offerings to confidently answer customer questions about ingredients or dietary concerns when necessary.

Education

High School Diploma -

Manteca High School
Manteca, CA
05.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Cash handling
  • Outgoing personality
  • Flexible schedule
  • Stocking and receiving

Timeline

Sales Associate

Victoria's Secret & PINK
10.2024 - 02.2025

Front Crew Member

Fire Wings
11.2022 - 04.2023

Restaurant Team Member

Mountain Mike's Pizza
09.2022 - 08.2024

High School Diploma -

Manteca High School

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Mackenzie Sandoval