Mackenzie Sprague
Smithville,TN
Summary
Dedicated server with a strong focus on customer service, training, and food safety awareness. Committed to ensuring guest satisfaction and maintaining a safe dining environment.
Overview
6
6
years of professional experience
Work History
Server
Twisted Oaks
Smithville, Tennessee
02.2022 - Current
- Delivered exceptional customer service, enhancing guest satisfaction during dining experiences.
- Exhibited enthusiasm and in-depth knowledge of restaurant menu and products, contributing to informed guest choices.
- Trained new servers on operational procedures and service expectations, fostering consistency in service quality.
Lifeguard
Gilley Pool
McMinnville, Tennessee
05.2020 - 09.2021
- Monitored pool activities, ensuring guest safety and adherence to regulations.
- Assisted in organizing swim classes and recreational activities, enhancing guest engagement.
- Executed emergency rescues, safeguarding guest wellbeing during critical incidents.
Education
Associate of Science - Biology
Motlow State Community College
Mcminville, TN05-2022
Skills
- Customer service
- Training new staff
- Food safety awareness
- Effective communication
- First aid training and CPR
- Leadership qualities
Languages
ASL
Limited
References
References available upon request.
Timeline
Server
Twisted Oaks
02.2022 - Current
Lifeguard
Gilley Pool
05.2020 - 09.2021
Associate of Science - Biology
Motlow State Community College