MACKENZIE SULLIVAN
Rochester,US
Summary
Current birthday party host and retail cashier at Seneca Park Zoo. Demonstrating time management and strong organizational skills to ensure satisfaction. Trusted by numerous families in Rochester as a reliable babysitter, consistently demonstrating clear communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Cashier
Seneca Park Zoo
Rochester, NY
03.2024 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
Birthday Party Hostess
Seneca Park Zoo
08.2023 - Current
- Managed multiple tasks simultaneously while maintaining focus on quality of service provided to clients and guests alike
- Assisted in setting up decorations, food, and games for each event according to the client's specifications
- Demonstrated creative problem-solving abilities when dealing with unexpected challenges or requests from guests
- Provided assistance with set-up and breakdown of equipment used during events
- Performed administrative duties such as collecting payments from customers or tracking inventory levels
- Successfully hosted over 14 birthday parties, demonstrating excellent customer service and communication skills
Babysitter
Family Babysitter
06.2019 - Current
- Built strong relationships with families through open communication and trustworthiness
- Provided attentive care to young children, including feeding, bathing, dressing, playing games, reading stories
- Acted as a role model for children by providing emotional support and guidance
- Showed excellent problem-solving abilities in order to resolve issues quickly and efficiently
Education
Our Lady of Mercy
06.2025
Skills
- Time Management
- Cross-Cultural Sensitivity
- Clear Instruction Giving
- Strong Organizational Skills
- Guest Reception
- Reliable Punctuality
Certification
Certified Birthday Party Host
Timeline
Retail Cashier
Seneca Park Zoo
03.2024 - Current
Birthday Party Hostess
Seneca Park Zoo
08.2023 - Current
Babysitter
Family Babysitter
06.2019 - Current
Our Lady of Mercy