MacKenzie Todd
Princess Anne,MD
Summary
Strategic operations manager with a proven track record in achieving operational efficiency and managing budgets effectively. Expertise in developing high-performing teams and implementing innovative logistics solutions. Focused on enhancing customer satisfaction through targeted training initiatives.
Overview
8
8
years of professional experience
Work History
Operations Manager
Walmart
Salisbury, MD
05.2021 - Current
- Streamlined inventory management and logistics through strategic process improvements to enhance operational efficiency.
- Ensured efficient workflows and high service quality through daily operations management.
- Built operational teams to effectively meet production demands and support overall business objectives.
- Provided training and support to operations staff to align with company objectives.
- Recruited crew members for project applications and customer relations.
- Executed cost-reducing strategies that maintained high customer satisfaction levels.
- Managed financial activities, including budgeting, accounting, and payroll oversight.
- Utilized verbal skills to engage customers and assess their needs effectively.
Store Manager
Concord Pet Foods and Supplies
Millsboro, DE
04.2018 - 05.2021
- Monitored inventory levels and coordinated product restocking to maintain stock availability.
- Created promotional displays that enhanced product visibility and drove sales.
- Implemented store policies and procedures, ensuring compliance with regulations.
- Conducted daily operations, including opening, closing, and cash handling tasks.
- Managed inventory tracking and performed physical counts to minimize losses.
- Prepared monthly reports detailing sales figures, expenses, and profits.
- Identified cost-saving opportunities through waste reduction initiatives to lower operational expenses.
Education
Associate of Science - Chemistry
Wor-Wic
Salisbury, MDSkills
- Inventory management
- Logistics optimization
- Operational efficiency
- Budget management
- Revenue generation
- Customer relationship management
- Team development
- Problem solving
Timeline
Operations Manager
Walmart
05.2021 - Current
Store Manager
Concord Pet Foods and Supplies
04.2018 - 05.2021
Associate of Science - Chemistry
Wor-Wic