Summary
Overview
Work History
Education
Skills
Timeline
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Mackenzie Wilkins

Port Saint Lucie

Summary

Dynamic Medical Receptionist with proven expertise at Pinnacle Foot and Ankle Centers, excelling in appointment scheduling and effective communication. Enhanced patient access and streamlined office workflow while ensuring HIPAA compliance. Recognized for exceptional telephone etiquette and adept management of medical records, contributing to a welcoming and efficient healthcare environment.

Overview

3
3
years of professional experience

Work History

Medical Receptionist

Pinnacle Foot and Ankle Centers
01.2023 - 08.2025
  • Greeted patients and visitors, ensuring a welcoming environment.
  • Scheduled appointments, optimizing office workflow and patient access.
  • Managed incoming calls, providing information and directing inquiries appropriately.
  • Verified patient insurance details, facilitating accurate billing processes.

Education

Bachelor of Science - Biology

Flagler College
Saint Augustine, FL
05-2029

High School Diploma -

Somerset College Preparatory Academy
Port Saint Lucie, FL
05-2025

Skills

  • Front desk operations
  • Telephone etiquette
  • Appointment scheduling
  • Medical terminology
  • HIPAA compliance
  • Medical records management
  • Effective Communication Skills
  • Time Management

Timeline

Medical Receptionist

Pinnacle Foot and Ankle Centers
01.2023 - 08.2025

Bachelor of Science - Biology

Flagler College

High School Diploma -

Somerset College Preparatory Academy

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