Mackleen Francois
Orlando,FL
Summary
Dedicated and multilingual professional seeking the position of Remote Reader at the University of Wisconsin, leveraging strong language skills and diverse work experience to contribute effectively to the academic community. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
1
1
year of professional experience
Work History
Call Center Representative
[Company Name]
[Location]
01.2021
- Managed inbound and outbound calls, providing exceptional customer service
- Resolved customer complaints and queries in a timely and efficient manner
- Documented customer interactions and updated records accurately.
Innovation Institute
Port-au-Prince, Haiti
01.2022 - 01.2023
- Assisted in various projects and initiatives within the institute
- Collaborated with team members to develop and implement innovative solutions
- Provided administrative support and maintained accurate documentation.
Education
High School Diploma -
LMJ
Haiti07.2020
Skills
- Experienced in Adobe Reader and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Data Entry
- Strong verbal and written communication skills
- Customer Support
- Resolving issues
References
- Jeff Jeudy, Social Worker, jjeudy454@gmail.com
- Givench Israel, Graphic Designer, illegalhome21@gmail.com
Languages
French
Native or Bilingual
Haitian Creole
Native or Bilingual
English
Professional Working
Timeline
Innovation Institute
01.2022 - 01.2023
Call Center Representative
[Company Name]
01.2021
High School Diploma -
LMJ