MACMILLAN PENN TEGHA
Houston,TX
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Customer-oriented, strategic-thinking Salesperson with over 6 months of experience in building relationships, cultivating partnerships, retaining top accounts, and growing profit channels. Expertise in growing network connections, introducing products, implementing pricing models, and revealing customer needs to deliver solutions. Performance-driven Associate with a stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator, and problem-solver. Driven Salesperson with extensive experience computing sales prices and total purchases. Comfortable processing cash and credit payments for items. Highly skilled at listing on Facebook and delivering prompt and courteous customer service in person and on the phone. High-energy sales leader with proven relationship-building skills and significant background working with dealership customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas 10 cars per month. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Salesperson
Tampa Cars Sales
Tampa, FL
03.2023 - 12.2023
- Developed key customer relationships to increase sales.
- Resolved customer complaints promptly and efficiently.
- Educated customers about products and services offered by the company.
- Assisted customers in selecting appropriate products or services for their needs.
- Advised customers on the latest product features and benefits.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Collaborated with team members to develop effective sales plans.
- Acquired new customers and identified unique needs to deliver relevant products.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Gathered data on competitors' pricing, products, and promotional activities.
- Utilized CRM software tools to track leads, manage accounts, and document conversations.
- Created successful strategies to develop and expand customer sales.
Petroleum Supply Specialist
US Army
Brooksville, FL
05.2018 - 02.2023
- Ensured compliance with safety regulations and industry standards in all areas of supply operations.
- Performed inspections, maintenance service and basic repairs on equipment.
- Conducted daily inspections of storage tanks, pipelines, and other equipment to detect any potential problems or hazards.
- Turned valves and started pumps to regulate flows of gases, liquids, slurries, or powdered materials.
- Monitored and evaluated the inventory levels of petroleum products to ensure adequate supplies.
- Checked controls and adjusted settings to maintain optimum temperature and pressure.
- Developed systems for tracking delivery schedules and monitoring stock levels.
- Coordinated with suppliers to purchase additional fuel when necessary.
- Performed periodic quality control checks on incoming shipments of fuel to verify that product met specifications.
- Responded promptly to inquiries from customers regarding product availability or pricing.
- Inspected equipment to verify correct tank levels, temperatures, chemical amounts and pressures.
- Reviewed invoices from vendors before processing payments according to established protocols.
- Connected hoses and valves and operated pumps to load petroleum products into tanker trucks, airplanes, ships and railroad cars.
- Reported delays, accidents or other traffic and transportation situations to bases or other vehicles with telephones and two-way radios.
- Collected product samples by turning bleeder valves or lowering containers into tanks to obtain oil samples.
- Prepared inventory for shipment by attaching tags and labels.
Packing Handler
United State Postal Service
Tampa, FL
12.2017 - 04.2018
- Labeled packages with required information such as destination and contents.
- Organized items in boxes according to size, weight, and type.
- Inspected products for defects prior to packaging.
- Reported malfunctions or damages of equipment to supervisor immediately.
- Lifted heavy cartons and placed them onto conveyor belts for sorting purposes.
- Verified accuracy of orders before shipment was released from warehouse facility.
- Collaborated with other departments to resolve any issues related to order fulfillment process.
- Maintained the cleanliness of the packing area by sweeping and mopping floors.
- Ensured that all safety regulations were strictly followed while operating packing machines.
- Stacked filled boxes on pallets for shipping purposes.
- Monitored work performance to ensure quality standards were met or exceeded.
- Completed paperwork associated with packing activities including shipment documentation.
- Wrapped finished products with protective materials prior to boxing them up.
- Tracked inventory levels using computer software programs designed for this purpose.
- Maintained on-hand inventory of packaging supplies to meet work demand.
- Restocked packaging items and tracked boxes, tape and fill materials from inventory.
- Reported defective materials to department supervisors for immediate remediation.
- Stacked boxes or cartons on pallets using proper technique, maximizing pallet loads.
- Inspected product on lines for conformance to predetermined quality specifications.
- Examined and inspected containers, materials, and products to meet packing specifications.
- Calibrated tooling and setups for machines to accommodate new products.
- Obtained, moved and sorted products and materials.
- Transferred packaged product from packaging to recipient or stock.
Warehouse Associate
Amazon Inc
Tampa, FL
03.2017 - 11.2017
- Received deliveries, scanned packages and updated orders in internal database.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Labeled containers correctly for product identification purposes.
- Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Packed goods for shipment in accordance with customer instructions.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Checked all outgoing shipments to ensure accuracy prior to dispatch.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Performed cycle counts to ensure accuracy of inventory levels.
- Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors.
- Collected stock location orders and printed requests to maintain inventory control.
- Adhered strictly to company policies regarding quality control measures throughout the shipping process.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
Education
Associate of Science - Biology
St Louis University of Biomedical Sciences
Cameroon09-2016
High School Diploma -
Government Bilingual High School
Mbengwi-Cameroon09-2010
Skills
- Customer Engagement
- Account Management
- Sales Process
- Negotiation
- Sales Coaching
- Performance Analysis
- Closing Techniques
- Sales Strategies
- CRM Proficiency
- Sales Planning
Languages
English
Native/ Bilingual
French
Limited
Websites
Timeline
Salesperson
Tampa Cars Sales
03.2023 - 12.2023
Petroleum Supply Specialist
US Army
05.2018 - 02.2023
Packing Handler
United State Postal Service
12.2017 - 04.2018
Warehouse Associate
Amazon Inc
03.2017 - 11.2017
Associate of Science - Biology
St Louis University of Biomedical Sciences
High School Diploma -
Government Bilingual High School
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