Macon McCarter
Grand Bay,AL
Summary
Strategic Account Executive with proven success increasing sales and revenue through developing loyal account relationships. Articulate communicator with exceptional negotiation skills. Known for understanding customer needs and delivering effective solutions.
Overview
11
11
years of professional experience
Work History
Account Executive
Biloxi Shuckers Baseball
Biloxi, MS
02.2022 - Current
- Responsible for generating ticket sales revenue for the Shuckers organization.
- Mastering our ticket software, Arctics, through daily use and training.
- Maintaining corporate, season ticket members, and local business relationships to further generate revenue for the Shuckers organization.
- Maintained accurate records of all sales activities using CRM software systems.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Assisted in developing promotional materials such as flyers, catalogs, videos.
- Managed accounts by providing ongoing technical support after the sale was completed.
- Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
- Generated weekly reports on sales performance against targets for upper management review.
- Prepared sales presentations or proposals to explain product specifications or applications.
- Collaborated with key decision makers to identify opportunities and develop ideas to deliver sales results.
Assistant Grocery Manager - Dairy & Frozen Food
The Fresh Market
Pensacola, FL
03.2021 - 02.2022
- Maintained accurate records of sales, refunds, and exchanges.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Developed strategies to increase customer loyalty and satisfaction.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Grocery Associate
Winn Dixie
Pensacola, FL
01.2021 - 03.2021
- Maintained records of inventory levels and submitted orders when necessary.
- Stock and rotate department (grocery, general merchandise, dairy and frozen food areas) products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Maintained records related to sales for store management.
- Provided excellent customer service by responding quickly to complaints or requests.
Footwear Associate
Academy Sports + Outdoors
Pensacola, FL
09.2020 - 01.2021
- Presented different categories of shoes and shoe care products and explained features, benefits, and technical specs to generate sales.
- Maintained shoe department by organizing shoes by size, color and style.
- Maintained records related to sales for store management.
- Participated in store promotions and events such as discounts, clearance sales.
Store Manager
St. Elmo Feed & Seed
Saint Elmo, AL
05.2017 - 08.2020
- Delegated work to staff, setting priorities and goals.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Cashier/Customer Service
St. Elmo Feed & Seed
Saint Elmo, AL
06.2013 - 05.2017
- Learned roles of other departments to provide coverage and keep store operational.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Bachelor of Arts - Sports Management
The University of West Florida
Pensacola, FL06.2022
Skills
- Account Management
- Account Planning
- Lead Generation
- Pipeline Management
- Account Servicing
- Customer Relationship Management
- Business Development
- Revenue Generation
- Staff Management
- Customer Service
- Sales Expertise
Affiliations
Real Men Wear Pink volunteer with the American Cancer Society
Timeline
Account Executive
Biloxi Shuckers Baseball
02.2022 - Current
Assistant Grocery Manager - Dairy & Frozen Food
The Fresh Market
03.2021 - 02.2022
Grocery Associate
Winn Dixie
01.2021 - 03.2021
Footwear Associate
Academy Sports + Outdoors
09.2020 - 01.2021
Store Manager
St. Elmo Feed & Seed
05.2017 - 08.2020
Cashier/Customer Service
St. Elmo Feed & Seed
06.2013 - 05.2017
Bachelor of Arts - Sports Management
The University of West Florida
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