Summary
Overview
Work History
Education
Skills
Timeline
Generic

Macy Hearn

Spokane

Summary

Outgoing and friendly service worker with excellent communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Overview

6
6
years of professional experience

Work History

Barista

New Love Coffee
07.2025 - 02.2026
  • Pleasantly interacted with customers during to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction.
  • Listened carefully to customer requests and created personalized, delicious beverages.
  • Confidently worked front of house and drive thru independently.

Lead Barista

Nambah Coffee
10.2022 - 03.2025
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems and make connections.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Trained and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.

Barista

Indaba Coffee
10.2019 - 03.2020
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Education

No Degree - Manicuring

Spokane Community College
Spokane, WA
06.2026

High School Diploma -

Lake Havasu High School
Lake Havasu City, AZ
05.2017

Skills

  • Coffee expertise
  • Opening and closing duties
  • Pouring beer and wine
  • Espresso machine operation
  • Latte art
  • Dining room maintenance
  • POS system operation
  • Multitasking and organization
  • Cash handling
  • Hospitality service expertise

Timeline

Barista

New Love Coffee
07.2025 - 02.2026

Lead Barista

Nambah Coffee
10.2022 - 03.2025

Barista

Indaba Coffee
10.2019 - 03.2020

No Degree - Manicuring

Spokane Community College

High School Diploma -

Lake Havasu High School
Macy Hearn