Macy Rhodes
Boone,North Carolina
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
Town Tavern Blowing Rock
Blowing Rock, NC
01.2024 - Current
- Managed reservations, waitlists, and special requests for large parties.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
Sever
Six Pence Pub
Blowing Rock, NC
08.2022 - 10.2023
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Took orders for food and drinks and delivered them to guests.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Shift Supervisor
CVS Pharmacy
Statesville, NC
10.2019 - 08.2022
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Assigned tasks to team members based on their strengths and skill sets.
- Resolved customer complaints in a timely manner.
- Assisted upper management with daily operations to meet standards of service and quality.
Lifeguard
Aquatech
Statesville, NC
05.2019 - 08.2021
- Enforced all safety regulations and posted rules for patrons.
- Performed emergency rescues when necessary.
- Maintained neat and clean pool area and clean water.
Cashier
Village Inn Pizza Parlor
Statesville, NC
04.2019 - 10.2019
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
Education
Health Care Mangement /bussiness
Appalachian State University
Boone, NC05-2025
West Iredell High School
Statesville, NC05-2021
Skills
- Effective Customer Upselling
- Decision-Making
- Handling Customer Complaints
- CPR Certified
- Complex Problem-Solving
- Strong Leadership
- Customer Service
Accomplishments
- deans list
Timeline
Restaurant Hostess
Town Tavern Blowing Rock
01.2024 - Current
Sever
Six Pence Pub
08.2022 - 10.2023
Shift Supervisor
CVS Pharmacy
10.2019 - 08.2022
Lifeguard
Aquatech
05.2019 - 08.2021
Cashier
Village Inn Pizza Parlor
04.2019 - 10.2019
Health Care Mangement /bussiness
Appalachian State University
West Iredell High School
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