Summary
Work History
Education
Skills
Timeline
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Madalyn Freitas

Madalyn Freitas

Adrian,MI

Summary

I am a highly motivated and dedicated individual with a diverse background in both athletics and customer service. I have had the opportunity to play for two different college soccer programs, where I honed my teamwork, discipline, and leadership skills. As a high school soccer captain, I developed a strong sense of responsibility and the ability to lead by example, both on and off the field. My summers spent working on my grandparents’ farm provided me with valuable experience in manual labor, instilling a strong work ethic and an understanding of hard physical work. In addition to my athletic and labor experiences, I have a deep passion for criminal justice, which led me to actively participate in my high school’s criminal justice club. This interest has fueled my desire to pursue a career that involves both service and justice. My time at Texas Roadhouse has further shaped my ability to work in a fast-paced environment, where I developed excellent customer service skills and learned how to engage effectively with guests. Throughout my experiences, I have become known for my empathy and ability to connect with others, while also being strict in ensuring my responsibilities are always carried out with precision and efficiency. I am eager to apply my diverse skills, strong work ethic, and passion for service in any role that allows me to contribute to a dynamic team.

Work History

Hostess

Texas Roadhouse
03.2024 - 06.2024
  • Answered phone calls to take call ahead arrangements and address guest questions and concerns.
  • Demonstrated flexibility by helping out in other departments as needed.
  • Assisted in seating guests and managing the wait list.
  • Supported servers and bussers through high-volume shifts with food running and table clearing.

Education

Bachelor of Arts - Criminal Justice

Siena Heights University
Adrian
05-2026

Skills

  • Customer service
  • Cleanliness maintenance
  • Patience and empathy
  • Phone etiquette
  • Work ethic and discipline
  • Coachability and learning

Timeline

Hostess

Texas Roadhouse
03.2024 - 06.2024

Bachelor of Arts - Criminal Justice

Siena Heights University
Madalyn Freitas