Summary
Overview
Work History
Education
Skills
Timeline
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Madaya Pratt

Camden,NJ

Summary

Detail-oriented Pharmacy Technician with a strong focus on client support and compliance. Proven ability to manage inventory effectively while maintaining safety standards.

Overview

9
9
years of professional experience

Work History

Pharmacy Technician

Virtua Lady of Lourdes
Camden, NJ
05.2024 - Current
  • Collaborated with healthcare professionals to resolve medication-related inquiries promptly.
  • Conducted regular cleanliness checks to maintain a safe pharmacy environment.
  • Ensured compliance with safety regulations and pharmaceutical standards consistently.
  • Processed and dispensed medications accurately, ensuring compliance with pharmacy regulations and safety protocols.
  • Assisted pharmacists in conducting medication therapy management to optimize patient outcomes.
  • Managed inventory levels, performing regular stock checks to minimize shortages and ensure timely replenishment.
  • Trained new staff on pharmacy protocols and operational procedures.
  • Monitored medication stock levels to ensure timely replenishment.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Pharmacy Technician

Shop Rite Food Market
Blackwood, NJ
09.2023 - 05.2024
  • Assisted pharmacists in preparing and dispensing medications accurately.
  • Maintained inventory levels, ensuring timely restocking of pharmaceutical supplies.
  • Educated customers on medication usage and side effects effectively.
  • Operated pharmacy software for prescription processing and record management.

Call Center Representative

The MannCenter for Performing Arts
Philadelphia, PA
01.2017 - 01.2018
  • Managed inbound and outbound calls to ensure customer satisfaction and resolve inquiries promptly.
  • Collaborated with team members to streamline call handling processes and improve response times.
  • Present weekly typed reports
  • Attend Staff meetings.

Education

Business Certification in Business Managment - Business Management

Peirce College
Philadelphia, PA
01-2018

High School Diploma -

Camden County Technical School
Pennsauken, NJ
06-2016

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • First aid and safety
  • Client support
  • Time management

Timeline

Pharmacy Technician

Virtua Lady of Lourdes
05.2024 - Current

Pharmacy Technician

Shop Rite Food Market
09.2023 - 05.2024

Call Center Representative

The MannCenter for Performing Arts
01.2017 - 01.2018

Business Certification in Business Managment - Business Management

Peirce College

High School Diploma -

Camden County Technical School