Maddelyn Smith
South Hill,WA
Summary
Extremely reliable and efficient employee with a strong work ethic and several years of customer service experience. Thrives in a fast paced work setting and capable of quickly memorizing product details and building strong customer relationships. Good planning, multi-tasking , and communication skills.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Physical Therapy Associates
University Place, WA
08.2024 - Current
- Maintained patients' accounts by recording and updating personal and financial information.
- Assisted with scheduling and confirming patient appointments over the phone and in person.
- Served visitors by greeting them and directing them to the appropriate room.
Budtender
World Of Weed
Tacoma, WA
10.2023 - 08.2024
- Educated customers on the effects, medical benefits, and overall experience of using cannabis products.
- Verified proper customer identification, medical information, and paperwork.
- Resolved customer complaints promptly to maintain a satisfied customer base.
- Operated cash registers to process payments from customers.
Cashier
Dollar Tree Stores
Parkland , WA
10.2022 - 10.2023
- Kept check-out areas clean, organized, and well-stocked to maintain the store's appearance and productivity.
- Counted money in cash drawers at the beginning and end of shifts to ensure the correct amounts.
- Learned the roles of other departments to keep the store running efficiently.
- Scanned products using the point-of-sale system for accurate and quick transactions.
Education
High School Diploma -
Bonney Lake Highschool
Bonney Lake, WA09-2019
Skills
- Problem-solving
- Data entry
- Ability to multitask
- Phone etiquette
- Appointment scheduling
- Cash handling accuracy
- POS system operation
- Front desk operations
- Excellent people skills
Timeline
Front Desk Receptionist
Physical Therapy Associates
08.2024 - Current
Budtender
World Of Weed
10.2023 - 08.2024
Cashier
Dollar Tree Stores
10.2022 - 10.2023
High School Diploma -
Bonney Lake Highschool
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