Maddie DeBarge
Lake Charles,LA
Summary
Looking to gain more experience in an office setting. Goals of providing an efficient and stellar customer experience.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Receptionist
Bayou South Animal Hospital
Bell City, LA
03.2024 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Processed payments and updated accounts to reflect balance changes.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
Kennel Technician
Gill Bright Animal Hospital
Lake Charles
08.2023 - Current
- Cleaned kennels and maintained a clean and sanitary environment for animals
- Assisted in the care of dogs by letting them outside and bringing them to and from the lobby
- Bathed dogs to ensure their cleanliness and hygiene
- Provided support to the veterinary staff in the day-to-day operations of the animal hospital
- Implement and maintain strict cleanliness protocols to ensure the health and safety of animals and staff at all times
- Monitor the behavior and health of animals and report any abnormalities to the veterinary staff
- Monitor the behavior and well-being of animals under your care to identify any signs of illness or distress
- Adhere to all safety protocols and procedures to prevent the spread of diseases and ensure a safe environment for animals and staff
- Maintain accurate records of animal care activities, including feeding, medication administration, and exercise routines
- Ensure the proper disposal of animal waste in accordance with health and environmental regulations
- Assist in the development and implementation of new kennel cleaning protocols to improve the overall cleanliness and sanitation of the animal hospital
Daycare Assistant
University United Methodist Child Development Center
Lake Charles, LA
09.2022 - Current
- I float from different classes, I love ages 1-3
- I was trusted to supervise and monitor the safety of children and occasionally welcoming and directing parents and performing clerical tasks, like answering phones and speaking to parents
Aid
St. Luke Simpson Childcare Center
09.2021 - Current
- I was trusted to supervise and monitor the safety of children and occasionally welcoming and directing parents and performing clerical tasks, like answering phones and speaking to parents
- I was trusted to supervise and monitor the safety of children and occasionally welcoming and directing parents and performing clerical tasks, like answering phones and speaking to parents
Hostess/To-Go Cashier
Walk-Ons Sports Bistreaux
Lake Charles, LA
03.2022 - 05.2022
- I had to help things keep going smoothly and make sure to greet everyone and stay positive!!
Seasonal
Hotspot
03.2022 - 05.2022
- My duties included, handling money, confirming orders, and speaking with customers, and occasionally various cleaning duties
Education
High school diploma -
Bell City High School
Bell City, LASkills
- Office experience
- Clerical experience
- Customer service
- Communication skills
- Cleaning
- Cash handling
- Food preparation
- Maintenance
- Typing
- Data Entry
- Host/Hostess
- Microsoft Outlook
- Guest Services
- Scheduling
- Office Management
- Basic accounting
- Reception desk management
- Telephone skills
- Schedule Management
- Organization skills
Personal Information
- Age: 20
- Driving License: 012331873
Timeline
Receptionist
Bayou South Animal Hospital
03.2024 - Current
Kennel Technician
Gill Bright Animal Hospital
08.2023 - Current
Daycare Assistant
University United Methodist Child Development Center
09.2022 - Current
Hostess/To-Go Cashier
Walk-Ons Sports Bistreaux
03.2022 - 05.2022
Seasonal
Hotspot
03.2022 - 05.2022
Aid
St. Luke Simpson Childcare Center
09.2021 - Current
High school diploma -
Bell City High School