Maddie Lallo
Kenosha,WI
Summary
I have worked at Valeo's Pizza Kitchen since my freshman year of high school. I am looking to expand my experience in dealing with customers. I already have just over 4 years of experience in customer management and providing the correct information to customers in need. I also am capable of putting on a pleasant voice and helping wherever I am needed.
Overview
3
3
years of professional experience
Work History
Kitchen/Phone Operator
Valeo's Pizza Kitchen
07.2020 - Current
- Responded to customer inquiries patiently and positively to establish excellent first impression.
- Pleasantly greeted all callers and asked how to be of assistance.
- Collected and verified telephone numbers, addresses, and proper spelling of names.
- Managed a multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Troubleshoot issues with telephone equipment and software to keep systems functional.
Education
High School Diploma -
Indian Trail High School And Academy
Kenosha, WI06.2023
Skills
- Call Distribution
- Telephone Etiquette
- Data Entry
- Office Administration
- Greeting Customers
- Professional Communication
Timeline
Kitchen/Phone Operator
Valeo's Pizza Kitchen
07.2020 - Current
High School Diploma -
Indian Trail High School And Academy
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