Maddison Bird
Carlisle
Summary
Dynamic cashier with extensive experience at British Pantry, excelling in cash handling and customer service. Proven ability to enhance customer satisfaction and streamline transaction processing. Recognized for training new team members and maintaining a clean, organized checkout area, contributing to a productive shopping environment. Strong interpersonal skills foster lasting customer relationships.
Overview
2
2
years of professional experience
Work History
Cashier
British pantry
11.2022 - 11.2024
- Answered customer questions and provided store information
- Performed opening and closing procedures including counting cash drawers and preparing deposits
- Scanned items and checked pricing on cash register for accuracy
- Processed customer payments quickly and returned exact change and receipts
- Welcomed customers, offering assistance to help find store items
- Offered customers carry-out service at completion of transaction
- Operated cash register or POS system to receive payment by cash, check and credit card
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors
- Greeted customers promptly and responded to questions
- Counted and balanced cashier drawers
- Resolved customer complaints professionally in accordance with company policy
- Answered phone calls to assist customers with questions and orders
- Answered customer inquiries regarding store policies and procedures
- Trained new team members in cash register operation, stock procedures, and customer services
- Organized promotional displays or arrange merchandise on counters or tables to promote sales
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct
- Built and maintained productive relationships with employees
- Scanned merchandise using point-of-sale system for accurate purchase totals
- Stocked shelves with merchandise when needed
Skills
- Cash handling
- Point-of-sale operation
- Customer service
- Transaction processing
- Inventory management
- Customer relationship management
Activities
- I go to church
- I am good at computers
- I try to make friends with all my co-workers
Timeline
Cashier
British pantry
11.2022 - 11.2024
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