Maddison Howard
El Paso,TX
Summary
Reliable professional with extensive experience in customer service at Rudy's BBQ And Country Store, Taco Bell, Burlington and greenery. Proven ability to enhance customer satisfaction through effective communication and conflict resolution. Skilled in cash handling and team collaboration, consistently achieving operational efficiency and fostering strong customer relationships. Always upselling any products and offering items part of promotions or deals going on. Always on time and to handle high stress situations.
Overview
3
3
years of professional experience
Work History
Cashier
Rudy's BBQ And Country Store
El Paso, TX
01.2026 - Current
- Processed high-volume transactions efficiently during peak hours.
- Maintained accurate cash drawer and balanced registers at shift end.
- Assisted customers with menu navigation and addressed inquiries promptly.
- Collaborated with team members to ensure smooth operations and service flow.
Hostess
Greenery Restaurant
El Paso
09.2025 - 11.2025
- Greeted and seated guests promptly, ensuring optimal dining experience.
- Managed reservation system, optimizing seating arrangements for efficiency.
- Assisted servers with menu knowledge, enhancing guest satisfaction and service flow.
- Coordinated waitlist management, reducing guest wait times during peak hours.
Cashier
Taco Bell
El Paso, TX
08.2023 - 07.2025
- Executed customer transaction processing with precision and efficiency utilizing point-of-sale systems.
- Guided customers in menu selection by offering tailored recommendations based on individual preferences.
- Oversaw cleanliness and organization of work area to uphold safety standards.
- Executed cash, credit, and debit transactions while ensuring accurate register balancing at shift end.
- Facilitated collaboration among team members to optimize service delivery during peak hours.
- Oversaw inventory levels, notifying management of shortages or discrepancies promptly.
- Addressed customer complaints swiftly, ensuring satisfaction and retention.
- Facilitated training sessions for new cashiers on operational procedures and customer service protocols.
- Welcomed customers upon store entry and addressed inquiries with urgency.
- Facilitated customer engagement by identifying and addressing individual needs.
- Adapted to flexible scheduling and additional shifts to ensure operational efficiency.
- Cultivated strong customer relationships to drive repeat business.
- Oversaw cash drawer management, ensuring precise accounting at shift conclusion.
- Assisted customers in completing purchases. Aided in locating items throughout the store. Supported customers in enrolling in reward programs.
- Managed restocking and organization of merchandise in front lanes to enhance customer shopping experience.
- Executed cash drawer audits at shift start and end to ensure financial accuracy.
- Managed stocking, tagging, and displaying of merchandise to ensure optimal presentation.
- Facilitated customer inquiries and delivered exceptional service to enhance overall shopping experience.
- Addressed customer complaints with professionalism, enhancing overall customer relations.
- Managed secure processing of multiple payment methods to ensure accuracy and minimize discrepancies.
- Resolved inquiries regarding store policies and effectively addressed customer concerns.
- Streamlined cash transaction processes to enhance customer satisfaction.
- Enhanced store success by upholding rigorous cleanliness standards across the facility.
- Resolved customer inquiries and provided tailored product recommendations to enhance sales performance.
- Guided new employees in mastering cashier duties and implementing best practices, enhancing team performance.
- Facilitated collaboration among team members to drive sales performance and uphold store organization standards.
- Embraced new technologies in POS systems, facilitating smooth transitions for staff and customers.
- Facilitated cross-departmental support, demonstrating adaptability in retail settings.
- Monitored adherence to company policies and procedures during transaction processing.
- Surpassed productivity targets by maintaining meticulous attention to detail and organization during high-demand shifts.
- Executed store promotions and incentive programs to drive sales revenue growth.
- Oversaw inventory management to optimize stock levels and minimize shortages.
- Cultivated strong relationships and enhanced brand loyalty through personalized service delivery.
- Enhanced store atmosphere through diligent and timely cleaning of checkout area.
- Streamlined checkout processes to enhance customer experience.
- Enhanced team efficiency by implementing best practices in cash handling and customer interaction.
- Fostered team morale and collaboration by supporting coworkers during peak hours.
- Minimized processing errors by diligently adhering to transaction procedures.
- Streamlined checkout area organization to enhance operational efficiency.
- Assisted customers with inquiries to enhance shopping experience. Welcomed customers with friendly greetings upon entry.
- Established weekly sales displays featuring new merchandise to enhance customer engagement.
Sales Floor
Burlington Coat Factory Department Store
El Paso, TX
05.2025 - 06.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
No Degree -
Lamar High School
Arlington, TXSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Cleaning and sanitizing
- Money handling
- Reliability and punctuality
- Customer relations
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Product restocking
- Product knowledge
- Conflict resolution
- Merchandise restocking
- POS system operations
- Staff training
- ID verification
- Attention to detail
- Inventory management
- Inventory control
- Order packaging
- Decision making aptitude
- Daily reporting
- Order verification
- Loyalty program promotion
- Liquor law compliance
- Spirit, wine, and beer expertise
- Multitasking and organization
- Clear communication
- Empathy and patience
- Honest and dependable
Timeline
Cashier
Rudy's BBQ And Country Store
01.2026 - Current
Hostess
Greenery Restaurant
09.2025 - 11.2025
Sales Floor
Burlington Coat Factory Department Store
05.2025 - 06.2025
Cashier
Taco Bell
08.2023 - 07.2025
No Degree -
Lamar High School