Maddison Johnson
Baker City,OR
Summary
Talented Manager with good team leadership, planning and organizational skills built during successful employment. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with great management abilities and attention to detail. Responsible in proficiently handling money and accurately completing transactions and deposits.
Overview
4
4
years of professional experience
Work History
Manager
Papa Murphy's Take And Bake Pizza
05.2021 - Current
- Reduced food cost and managed labor hours weekly.
- Maintained professional, organized, and safe environment for employees.
- Onboarded new employees with training and new hire documentation.
- Maintained a balanced cash drawer, ensuring accurate accounting at the beginning of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Reduced staff overtime hours by optimizing schedules and minimizing conflicts.
Assistant Manager
Papa Murphy's Take And Bake Pizza
03.2020 - 05.2021
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies.
Pizza Maker
Papa Murphy's Take And Bake Pizza
10.2019 - 03.2020
- Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
- Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
Education
Associate of Arts - General Studies
Blue Mountain Community College
Baker City, OR06.2020
High School Diploma -
Baker Web Academy
Baker City, OR06.2020
Skills
- Operations Management
- Customer Service
- Attention to Detail
- Teamwork
- Time Management
- Money Handling
- Well Organized
References
References available upon request.
Timeline
Manager
Papa Murphy's Take And Bake Pizza
05.2021 - Current
Assistant Manager
Papa Murphy's Take And Bake Pizza
03.2020 - 05.2021
Pizza Maker
Papa Murphy's Take And Bake Pizza
10.2019 - 03.2020
Associate of Arts - General Studies
Blue Mountain Community College
High School Diploma -
Baker Web Academy
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