Maddison Mena

• Tracked orders and notified customers of status or potential delays.
• Trained new employees on logistics procedures, promoting a consistent approach across the team.
• Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
• Ensured compliance with industry regulations, reducing the risk of fines or penalties.
• Managing consolidation programs
• Ensuring interstate transfers are tracking OTD

Provide exceptional customer service by actively engaging with customers, addressing inquiries, and resolving concerns in a timely and professional manner.

Utilize strong and organizational and time management skills to prioritize tasks efficiently to ensure optimal performance during highly demanding periods.

Maintaining strong work relationships and ensuring smooth order fulfillment.

Outside Purchasing- managing external purchasing for key accounts, ensuring product availability, quality standards, and timely delivery.

Supported a major foodservice account; entering orders daily, confirming pricing and following through with invoicing.

Gained hands on experience in produce distribution, vendor communication, and the operational side.