Maddison Pouncey
Robertsdale,AL
Summary
Adaptable professional with a background in customer service and childcare. Recognized for strong time management and empathetic communication skills. Committed to fostering positive interactions and supporting team success in any role.
Overview
6
6
years of professional experience
Work History
Cashier
Inspire Brands
Opelika, AL
09.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Maintained accurate cash drawer balance throughout shifts to ensure accountability.
- Assisted in training new staff on operational procedures and customer engagement techniques.
- Stocked merchandise and organized displays to enhance store presentation and accessibility.
- Collaborated with team members to optimize workflow during peak service hours.
Private Nanny
Nichole Blevins
Robertsdale, AL
02.2020 - Current
- Managed daily schedules and activities to promote child development and well-being.
- Developed engaging educational and recreational programs tailored to individual needs.
- Implemented effective behavioral strategies to enhance positive interactions and learning experiences.
- Coordinated meal planning and preparation, ensuring nutritional guidelines were met for healthy eating habits.
Education
High School Diploma - Human Development And Family Science
Robertsdale High School
Robertsdale, AL05-2023
No Degree - Human Development And Family Science
Auburn University
Auburn, ALSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Written and verbal communication
- Professionalism and courtesy
Timeline
Cashier
Inspire Brands
09.2025 - Current
Private Nanny
Nichole Blevins
02.2020 - Current
High School Diploma - Human Development And Family Science
Robertsdale High School
No Degree - Human Development And Family Science
Auburn University