Maddison Spencer
West Covina,CA
Summary
I started working when I was 16 as cashier and I still am a cashier at two jobs. I am currently 19 years old I just received my NREMT certification as well as my grey card for the state of California, more specifically towards Los Angeles County. I am interested in working for a 9-1-1 company at some point, but I am simply eager into joining the EMT field as soon as possible!
Overview
3
3
years of professional experience
Work History
Cashier
Taco Bell
Chino Hills, CA
07.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Cashier
Chili's Bar and Grill
West Covina, CA
03.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Cashier
Wingstop
Cypress, CA
06.2021 - 11.2023
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Educated employees on register use, merchandising, and customer service.
- Ensured compliance with financial and security policies, safeguarding store assets.
- Engaged with customers to gather feedback, leading to improvements in service and product offerings.
Education
Certificate - Emergency Medical Technician
US Colleges
Montclair, CA06.2024
High School Diploma -
Western High School
Anaheim, CA05.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Basic Life Support
- CPR and First Aid
- Critical decision-making skills
- Vital signs monitoring
- Pre-hospital Care
- Airway Management
- Bleeding control
- Emergency Management
- Patient Assessments
- Cardiopulmonary Resuscitation
- Patient Stabilization
- Spinal Immobilization
- Safe Driving
- Emergency Medical Technician (EMT)
Timeline
Cashier
Taco Bell
07.2024 - Current
Cashier
Chili's Bar and Grill
03.2024 - Current
Cashier
Wingstop
06.2021 - 11.2023
Certificate - Emergency Medical Technician
US Colleges
High School Diploma -
Western High School