Maddison Tull
Andrews
Summary
Adept at database entry and prioritization, I enhanced client satisfaction and operational efficiency at both of my previous jobs. My expertise in confidentiality and customer service, backed by a track record of managing sensitive data and streamlining intake processes, positions me as a valuable asset to any team.
Overview
8
8
years of professional experience
Work History
Intake Specialist
PermiaCare Basin Assistance Services
Odessa
01.2025 - Current
- Conducted initial intake interview to obtain client information, including biographical data, medical history, presenting problem, legal status, and other pertinent information.
- Coordinated the intake process, ensuring all required documentation was collected and processed.
- Managed confidential client data in compliance with HIPAA and other relevant regulations.
- Scheduled appointments and coordinated logistics for initial assessments and follow-up meetings.
- Issued, gathered and inspected intake forms to confirm correct signatures and information.
- Maintained accurate and up-to-date records of client interactions and services provided.
- Maintained accurate records and documented client data in company databases.
Administrative Clerk
PermiaCare Basin Assistance Services
Odessa
07.2023 - 01.2025
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Troubleshot office equipment, computer hardware and software issues.
- Attended meetings and recorded and transcribed minutes.
- Provided assistance to other departments when needed.
- Answered phone to take messages or redirect calls to colleagues.
- Trained staff members to perform work activities and use computer applications.
- Prepared and processed documents such as invoices, reports, memos and correspondence.
- Completed and mailed contracts, invoices or checks.
- Maintained and updated filing and database systems, manually or using computer.
- Greeted and signed in visitors to facilitate front office operations.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Performed data entry duties to update client information in databases.
Pharmacy Technician
Prescription Shop
Andrews
06.2019 - 06.2023
- Maintained proper storage and security conditions for drugs.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
- Answered telephones to respond to questions or requests.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Clerk
Prescription Shop
Andrews
05.2017 - 06.2019
- Answered telephones, directed calls, and took messages.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Inventoried and ordered materials, supplies and services.
- Performed data entry tasks to update customer accounts records.
- Operated cash register to process cash, check, and credit card transactions.
Education
High School Diploma -
Andrews High School
Andrews, TX05-2019
Skills
- Database entry
- Schedule and calendar management
- Verbal and writing communication
- Cash handling
- Billing and coding
- Customer satisfaction
- Telephone etiquette
- Scanning and copying
- Prioritization
- Confidentiality
Timeline
Intake Specialist
PermiaCare Basin Assistance Services
01.2025 - Current
Administrative Clerk
PermiaCare Basin Assistance Services
07.2023 - 01.2025
Pharmacy Technician
Prescription Shop
06.2019 - 06.2023
Clerk
Prescription Shop
05.2017 - 06.2019
High School Diploma -
Andrews High School