Maddison Willett
Frankfort ,OH
Summary
Friendly Lead Cashier tasked with mentoring, training, and assisting other employees with completing tasks. Well-rounded and hardworking leader willing to take on new or increased level of responsibilities to enhance team success. Proven relationship-builder with motivational approach.
Overview
3
3
years of professional experience
Work History
Lead Cashier
Ulta Beauty
Chillicothe, OH
11.2022 - Current
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience.
- Helped customers complete purchases, locate items, and join reward programs.
Sales Associate
Glitter Mom
Chillicothe, OH
12.2021 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies.
- Built relationships with customers to encourage repeat business.
Education
Adena Local Schools
Frankfort OH05.2023
Skills
- Customer assistance
- Training and mentoring
- Cashier training
- Cash handling
- Positive attitude
- Customer service
Timeline
Lead Cashier
Ulta Beauty
11.2022 - Current
Sales Associate
Glitter Mom
12.2021 - 11.2022
Adena Local Schools