Maddux Hibbard
Whitewater,WI
Summary
Dynamic professional with a proven track record at D1 Sports Training, enhancing guest retention through exceptional customer service and efficient time management. Skilled in problem-solving and verbal communication, adept at creating welcoming environments and streamlining appointment processes. Experienced in maintenance, demonstrating strong teamwork and operational skills in outdoor settings.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
D1 Sports Training
04.2024 - Current
- Increased guest retention by maintaining a welcoming and organized reception area.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Coached youth training sessions when necessary.
Outdoor Maintenance Worker
Rockford Park District
05.2021 - 03.2022
- Enhanced property appearance by performing regular maintenance tasks such as mowing, weeding, and pruning.
- Improved safety conditions by removing snow and ice from walkways during winter months.
- Conducted routine inspections of outdoor areas to identify potential hazards or needed repairs promptly.
- Completed minor repairs to outdoor structures such as fences, benches, and signs for increased durability.
- Operated various tools and equipment efficiently, including lawnmowers, leaf blowers, and power washers.
- Preserved cleanliness of outdoor areas by collecting trash and debris regularly.
- Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
- Maintained grounds by trimming, weeding, and general clean-up.
Education
No Degree - Human Performance
University of Wisconsin, Whitewater
Whitewater, WI06-2027
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Problem-solving skills
- Team Collaboration
- Verbal and written communication
- Oral and writing communication
Timeline
Front Desk Receptionist
D1 Sports Training
04.2024 - Current
Outdoor Maintenance Worker
Rockford Park District
05.2021 - 03.2022
No Degree - Human Performance
University of Wisconsin, Whitewater
Similar Profiles
Kevin XavierKevin Xavier
Operations Manager at X365fit Specialized Personal TrainingOperations Manager at X365fit Specialized Personal Training
Jacob GreeneJacob Greene
Client Relations Team Member at D1 Training MidlothianClient Relations Team Member at D1 Training Midlothian
LEJLA GUSTERLEJLA GUSTER
Marketing/Business Operations Intern at D1 TrainingMarketing/Business Operations Intern at D1 Training