Madeline Beger
Saint Clair Shores,MI
Summary
Diligent Orthodontic assistant with solid background in managing front desk operations and enhancing guest experiences. Known for efficiently handling administrative tasks and providing exceptional customer service. Demonstrated ability to manage schedules and handle inquiries while maintaining positive and professional demeanor.
Overview
5
5
years of professional experience
Work History
Front Desk
Art of Dermatology
02.2023 - 08.2024
- Streamlined front desk operations for increased efficiency and improved customer service.
- Improved overall guest experience by maintaining a clean and welcoming reception area.
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
- Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
Orthodontic Assistant
Michigan Orthodontic Specialists - Dr. James Souers 1.800.4braces
12.2023 - 06.2024
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
Front Desk Coordinator
Body Contour Centers
09.2022 - 05.2023
Orthodontic Assistant
Great Expressions
11.2020 - 03.2021
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
Front Desk
Great Expressions Dental Centers
04.2019 - 11.2020
- Improved overall guest experience by maintaining a clean and welcoming reception area.
- Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
Education
High School Diploma -
East Detroit High School
Eastpointe, MI05.2016
Skills
- Scheduling appointments
- Document management
- Initiative-taking
- Basic accounting
- Equipment sterilization
- Dental impressions
- X-ray processing
- Team collaboration
- Oral hygiene education
Timeline
Orthodontic Assistant
Michigan Orthodontic Specialists - Dr. James Souers 1.800.4braces
12.2023 - 06.2024
Front Desk
Art of Dermatology
02.2023 - 08.2024
Front Desk Coordinator
Body Contour Centers
09.2022 - 05.2023
Orthodontic Assistant
Great Expressions
11.2020 - 03.2021
Front Desk
Great Expressions Dental Centers
04.2019 - 11.2020
High School Diploma -
East Detroit High School
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