Madeleine Willard
Sanborn,NY
Summary
Adept Pharmacy Technician with a proven track record at Erie County Medical Center, enhancing medication distribution efficiency and accuracy. Excelled in team collaboration and problem-solving, significantly improving workflow optimization. Skilled in pharmaceutical calculations and maintaining confidentiality, consistently ensuring drug safety and compliance with HIPAA.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Erie County Medical Center
09.2023 - Current
- Consistently maintained accuracy in a fast-paced environment.
- Contributed to timely distribution of medications in critical care settings.
- Ensured narcotics were handled in accordance with DEA guidelines.
- Executed wide-ranging tasks supporting pharmacist within professional capacity.
- Assisted pharmacist in the process of compounding medicines while ensuring cleanliness.
- Regularly monitored pharmacy inventory and stock
Retail Pharmacy Technician
Wegmans Pharmacy
09.2017 - 09.2023
- Managed high-stress situations
- Provided compassionate patient care by listening attentively to customers'' needs while respecting their privacy rights regarding sensitive medical information.
- Maintained a clean and organized work environment to optimize workflow and ensure compliance with safety regulations.
- Trained new pharmacy technicians in proper procedures, policies, and best practices to enhance their job performance and ensure consistency across the team.
Supervisor
Torrid Clothing Store
04.2016 - 08.2017
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Liberal Arts And Sciences
Niagara County Community College
Sanborn, NYHigh School Diploma -
Niagara Wheatfield Highschool
Sanborn, NY06.2016
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Insurance billing
- Medication dispensing
- Prescription filling
- Supply restocking
- Pharmacy ethics
- Drug safety
- Pharmaceutical calculations
- Compounding techniques
- Labeling accuracy
Certification
PTCB
License
Registered Pharmacy Technician in New York State
Timeline
Pharmacy Technician
Erie County Medical Center
09.2023 - Current
Retail Pharmacy Technician
Wegmans Pharmacy
09.2017 - 09.2023
Supervisor
Torrid Clothing Store
04.2016 - 08.2017
Liberal Arts And Sciences
Niagara County Community College
High School Diploma -
Niagara Wheatfield Highschool